# Can’t sign in into my account

If you can’t login into your account. Follow the steps below.

1. Make sure you’re using the correct email address.
2. Confirm that you’re signing in with the right method (Email-password or Google Sign-In).
3. Look for verification or confirmation emails from Modor in your inbox or spam folder.
4. If you are still facing an issue, reach out to us at <support@modor.in>, and we will get back to you.

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.modor.io/manage-your-account/cant-sign-in-into-my-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.